Orokii

FAQs

Here are some answers to some questions you need to know about the product and billing
We understand the concerns when sending money internationally. That’s why we take extensive measures to ensure your money and personal information are always safeguarded and secure.

We employ robust security measures to safeguard your information, including blockchain tech, encryption, and fraud detection. Features like biometric login and 2-factor authentication further enhance your protection.
Our fraud team works around the clock to safeguard your money and data, with built-in security and fraud control measures to keep your money and data safe. Our support team is available 24/7 to assist you with any inquiries you may have using our services. 
We understand the concerns when sending large amountRecipient’s Currency: The currency or country you’re transferring money to also plays a role in the cost calculation. Different currencies may have varying fees and exchange rate factors. You’ll be informed about the specific costs of your chosen destination during the transfer process.

Amount You’re Sending: The transfer cost is influenced by the amount you’re sending. Our fee is a percentage of the transfer amount, varying percentages for different currencies. Specific percentages can be found on our pricing page. 

Exchange Rate: For select currencies, you can secure the rate you see during setup, provided the total amount is received within the specified timeframe. Learn more about our rates, choose your country here
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